Important information - conditions for booking
What is included in the roomprice?
- buffet breakfast
- private use of the Mediterranean wellness hall: Finnish sauna, jacuzzi
- free wireless internet connection
- parking free of charge
What kids of discounts for children are available?
(children and two parents in a double room)
0-3 years free in the parents' room
4-8 years free spare bed with breakfast, 50% discount, half board 6,5,- Eur / night
9-12 years 50% discount if on spare bed 14,- Eur / night, halfboard 6,5,- Eur / night
Do you accept holiday cheques?
Our hotel accepts holiday cheques.
How can I validate my booking?
We ask you to confirm all bookings in writing. We will send you a written confirmation concerning all your bookings.
What is the amount of the deposit I have to pay?
In high season your booking will be guaranteed after the payment of 50% of the booking.
How can I cancel a service I have already booked?
Individual booking can be cancelled 48 hours before the planned time of arrival. The conditions for cancelling a booking vary and are subject to the period of the stay as well as number of rooms booked.
What is the amount of tourist tax I have to pay?
(not included in the price)
Tourist tax: 250,- HUF / person / night. To be paid by all people over 18 years of age.
What kind of restrictions are there concerning discounts?
We would like to inform our guests that the different discounts can not be combined or cumulated with other discounts offered.
Can I take my pet with me?
For hygienic reasons pets are not allowed in our wellness, medical and spa hotel.
How long can I stay in my room?
Arrival: from 2 o'clock PM
Departure: until 10 o'clock AM
Prolonged stay in the rooms on the day of the departure is only possible following preliminary arrangement made at the reception. Even in these cases it is only possible to stay until 3 o'clock PM the latest, and after payment of extra charge.
When can I utilize the services of the reception?
Our colleagues at the reception are available non-stop.
How can I access the internet in the Thermal Hotel?
There is free of charge wireless connection available in all areas of the hotel. Ask for the necessary codes at the reception.
What are the conditions for renting a bicycle?
Renting of the hotel's bicycles can be made at the hotel's reception. Price for renting is 500,- HUF / bicycle / hour, or for a whole day 2.000,- HUF / bicycle / day (min. 5 hours).
Do I have the possibility to ask for transfer?
Subject to prior notice about the demand and payment of extra charges the hotel can arrange for bus or taxi to pick you up at the airport, railway station or directly to your home. The charges are varied and change according to the distance and number of people travelling. Please ask for further information about our prices at the reception.
Can I pay by credit card?
We accept: VISA, Mastercard, EC/MC, Maestro, American Express